SWPMSystem, LLC (“SWPMSystem”), individually and/or through its licensed partners (each, a “Partner”) operates the Website and Services within the Permitted Territory. These Terms and Conditions are applicable and obligatory for individuals using our Website. Before using our Website, please thoroughly review and understand these Terms and Conditions, in conjunction with the Privacy Policy, Responsible Gaming Policy, Sweeps Rules (“Rules”), and any other relevant documents (collectively referred to as the "Documentation"). By accessing or using our Website, you acknowledge that you have read, comprehended, and accepted this Terms and Conditions and our Documentation. Your ongoing use of our Website signifies your acceptance of any updates made to this Terms and Conditions. If you disagree with any part of this Terms and Conditions, you are not permitted to access or use our Website.
NOTE: ALL DISPUTES REGARDING YOUR USE OF THE WEBSITE ARE SUBJECT TO ARBITRATION ON AN INDIVIDUAL BASIS. SECTION 14 OF THESE TERMS AND CONDITIONS INCLUDES A PROVISION WAIVING THE RIGHT TO PURSUE ANY CLASS, GROUP, OR REPRESENTATIVE CLAIM AND MANDATING INDIVIDUAL ARBITRATION FOR PAST, PENDING, AND FUTURE DISPUTES BETWEEN YOU AND US UNLESS YOU OPT OUT WITHIN THE SPECIFIED TIME FRAME.
THE WEBSITE DOES NOT OFFER REAL MONEY GAMBLING. NO PURCHASE OR PAYMENT OF ANY KIND IS NECESSARY IN ORDER TO PARTICIPATE IN ANY GAMES OR USE THE WEBSITE. A PURCHASE OR PAYMENT OF ANY KIND WILL NOT INCREASE YOUR CHANCES OF WINNING ANY GAMES
SWPMSystem reserves the right to withdraw or amend the Website, and any service or material we provide on the Website, in our sole discretion, without notice, at any time. SWPMSystem will not be liable if, for any reason, all or any part of the Website or Services is unavailable at any time or for any period. From time to time, we may restrict access to some parts of the Website, or the entire Website, to Participants, including Users.
1. Definitions:
The following definitions are applicable to this Terms and Conditions:
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"Account" refers to your User account registered with us created on the Website.
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"Content" encompasses all information, Games, images, text, data, links, documents, software, StarCoins (SC, FICO OR FC), Gold Coins (GCO, TICO OR GC), or other materials accessible to Users through our Website. All Content is subject to and safeguarded under intellectual property rights.
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"Covered Information" pertains to information enabling contact with a specific individual, either physically or online, including but not limited to, first and last name, address, email address, phone number, or other identifiers enabling contact with a specific person.
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"Data Protection Officer" designates the individual appointed by us to handle data protection matters related to the Service.
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"Eligible Participant" refers to an individual meeting the prerequisites outlined in our Terms and Conditions and/or other Documentation.
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"Excluded Territory" denotes a geographic location where Users are not permitted to access the Website,
including but not limited to, the States of Idaho, Lousiana, Michigan, Montana, Nevada and Washington.
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"StarCoins (SC, FICO OR FC)" signifies the promotional in-game currency as further defined in the Rules.
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"Game(s)" represents any game offered through our Website.
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"Gold Coins (GCO, TICO OR GC)" represents the in-game currency utilized to play Gold Coin Games that cannot be redeemed for Prizes as further defined in the Rules.
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“Gold Coin Games” means any game played with Gold Coins. Gold Coin Games are provided for entertainment purposes only. You cannot win Prizes from participating in Gold Coin Games.
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"Restricted Jurisdictions" are the States of New York and Florida, where the maximum win for a single StarCoins (SC, FICO OR FC) play within a game is limited to less than 5,000 StarCoins (SC, FICO OR FC). For further details, please refer to the Rules.
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"Participant" designates a User acquiring Gold Coins (GCO, TICO OR GC), engaging in Promotions using StarCoins (SC, FICO OR FC), and/or redeeming StarCoins (SC, FICO OR FC).
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“Payment Provider” means any third party retained to accept payment from any Participant.
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“Permitted Territory” refers to any territory where we allow our Services to be provided. We retain the right to modify our Permitted Territories at our discretion. Details concerning Permitted Territories are outlined in these Rules and/or these Terms and Conditions .
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“Prize(s)” denotes StarCoins (SC, FICO OR FC) eligible for redemption by a Participant.
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“Promotion(s)” encompasses any of our promotions enabling Participants to use and obtain StarCoins (SC, FICO OR FC) eligible for redemptions as Prizes .
- “Product” or “Products” refers to the Website, all Content, and similar materials provided to the User as part of the Service. All Products are exclusively owned by SWPMSystem LLC.
- “Service” covers any of the services accessible through the Website or mobile applications.
- “Third Party Game(s)” indicate Game or Games offered by a third party.
- “User/s” represents an individual utilizing the Service.
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“Website” signifies our website accessible at
https://www.starsplay.com/ and encompasses our Products and Service, wholly owned by SWPMSystem LLC and operated by our Partner.
2. Eligibility Requirements:
To access our Services, you must:
- Qualify as an Eligible Participant.
- Create an Account.
- Attain the legal age of majority in your jurisdiction.
- Reside in a Permitted Territory.
- Not be employed by us, our affiliates, subsidiaries, holding companies, advertising agencies, or any other entity or individual involved in the design, production, execution, or distribution of our Games, including immediate family and household members.
Our Website is exclusively for Users located in a Permitted Territory. Users are solely responsible for confirming the legality of participation in our Website within their jurisdiction. Any User deliberately accessing or attempting to access our Website from an Excluded Territory, including using or attempting to use a virtual private network (VPN) or similar service, violates this Terms and Conditions and may face legal consequences.
3. Account Creation & Website Access:
- To engage in the Games offered on our Website, Users must initially create an Account. Subject to your agreement and continuing compliance with these Terms and Conditions, SWPMSystem grants you a personal, non-exclusive, non-transferable, non-sublicensable, revocable, limited license to access and use the Website, solely for your personal private entertainment and no other reason. You acknowledge and agree that your license to use the Website is limited by these Terms and Conditions and other Documentation and if you do not agree to, or act in violation of, these Terms and Conditions or other Documentation, your right to use the Website may be immediately terminated.
- You assume all risk relating to your use of and/or access to the Website. Where the Website or any Game is deemed to be illegal under the laws of the jurisdiction in which you reside or are situated, you will not be granted any license to use the Website or any of the Games and must refrain from accessing the Website or any Game. Any use of the Website in any jurisdiction where access to the Website is prohibited (including, without limitation, any Excluded Territory) shall be deemed void as a matter of law.
- Creating an Account necessitates choosing a unique Account name and password, along with providing any other requested information via our registration form. All details provided during Account registration must be accurate and regularly updated. The chosen Account name or password must not contain hate speech, offensive or derogatory language, or infringe upon others’ intellectual property rights. We reserve the right to reject any Account names or passwords deemed inappropriate.
- The name associated with your Account must correspond to your legal name and identity. Additionally, the name associated with your Account must match the name on any credit card or payment method relating to your Account.
- Users are permitted to have and manage only one Account. Opening, managing, attempting to open, or trying to operate multiple Accounts may result in the closure of all your Accounts and nullification of any Gold Coins (GCO, TICO OR GC), StarCoins (SC, FICO OR FC), or Prizes obtained.
4. Account Security and Closure:
Your Account is intended for your exclusive use. Ensuring the confidentiality of your Account details, including login information, password, and any payment details, is your responsibility. You agree not to disclose your Account login credentials, password, or payment information to any party other than us. You are responsible for all transactions made from your Account, whether authorized by you or not, any third- party use of your Account, and all activities associated with it. Specifically, we will not reimburse you for unauthorized purchases made from your Account, including those made by individuals not meeting the criteria as an Eligible Participant. If you suspect any compromise regarding your Account information, please inform us immediately.
Transferring Gold Coins (GCO, TICO OR GC) or StarCoins (SC, FICO OR FC) between Accounts or receiving Gold Coins (GCO, TICO OR GC) or StarCoins (SC, FICO OR FC) from other Accounts is prohibited. Any form of sale, gifting, or transfer of Gold Coins (GCO, TICO OR GC) or StarCoins (SC, FICO OR FC) is not allowed.
If there's been no activity in an Account for eighteen (18) months, we reserve the right to deactivate the Account.
Failure to complete the necessary documentation for Prize redemption or unavailability for contact may result in forfeiting the Prize.
Account closure can be requested by contacting support@starsplay.com. After requesting Account closure, it's your responsibility to request redemption of any remaining Prize balance in your Account within seven days. Failure to do so will lead to the closure of your Account, and any remaining balance will be forfeited.
We take Responsible Gaming seriously. Refer to our Responsible Gaming Policy for more details regarding Account time-outs or Self-exclusion.
We reserve the absolute right to impose limitations, suspend, close, or deny the opening of an Account or Prize redemptions for reasons we deem necessary, such as breaches of this Terms and Conditions or engagement in any Prohibited Activities as specified in these Terms and Conditions.
If purchases face a chargeback request, payment reversal, or in cases of suspected fraudulent activity on an Account, immediate suspension of your Account may occur. Subsequent actions may include Account closure, refusal to issue Prize redemptions, or reporting to relevant authorities or law enforcement.
In instances where Gold Coins (GCO, TICO OR GC) purchases are declined for any reason, immediate contact with us is required to resolve the issue. Failure to do so promptly may result in the blocking of your Account and and/or refusal to redeem StarCoins (SC, FICO OR FC).
You are not allowed to transfer Gold Coins (GCO, TICO OR GC) or StarCoins (SC, FICO OR FC) between Accounts, or from your Account to other Participants, or to transfer, sell and/or acquire Accounts. Any attempt to do so will result in the automatic termination of your Account.
5. User Conduct:
You agree not to attempt to damage, deny service to, hack, crack, reverse-engineer, run scripts, access or try to access our APIs, alter parameters, engage in brute force attacks, or otherwise interfere ("Interfere") with the Website. If you engage in any form of Interference with the Website, you agree to cover all damages incurred by us. We will collaborate with authorities in the prosecution of individuals involved in Website Interference or any attempts to defraud us or other parties through Website use. We retain the right to deny or restrict access to the Website for any User, for any reason, at any time, at our discretion. You agree that we may block your access or disallow your continued use of the Website without notice, at any time and at our sole discretion. We reserve the right to take appropriate action at our sole discretion concerning violations or enforcement of the terms of this Terms and Conditions, preserving all rights and remedies available to us in law or equity.
6. Gaming Rules and Decisions:
Understanding the rules of any Game offered on our Website before playing is your responsibility.
The Rules are integrated into these Terms and Conditions and are applicable during your use of the Website, encompassing Playthrough Requirements, consequences of irregular play, etc. Carefully reviewing the Rules is essential.
We reserve the right to nullify your participation in any of our Games at our discretion, for any reason, including, but not limited to, identification of human, system, or technological errors on our Website that have occurred or may occur.
All decisions made by us regarding the administration and operation of our Games are final and binding.
7. Gold Coins (GCO, TICO OR GC) Purchase:
Purchasing Gold Coins (GCO, TICO OR GC) signifies obtaining a temporary license granted by us according to these Terms and Conditions , permitting you to participate in our Games. It does not involve depositing funds eligible for withdrawal. Funds used for Gold Coins (GCO, TICO OR GC) purchases are non-refundable and cannot be withdrawn. Gold Coins (GCO, TICO OR GC) do not hold any real monetary value, and cannot be exchanged, withdrawn, redeemed for Prizes, cash, or any other form of currency. You acknowledge that no purchase is necessary in order for you to obtain Gold Coins or participate in any Games. For more information, please review our Rules.
We will not extend you any credit for the purpose of purchasing Gold Coins (GCO, TICO OR GC).
The payment method used to purchase Gold Coins (GCO, TICO OR GC) must be registered under the same first and last name used during your Account registration. Not all Gold Coins (GCO, TICO OR GC) packages contain StarCoins (SC, FICO OR FC). Reviewing the terms of all Gold Coins (GCO, TICO OR GC) packages is your responsibility. All Gold Coins (GCO, TICO OR GC) purchases are final. Foreign exchange transaction fees incurred from Gold Coins (GCO, TICO OR GC) purchases are your responsibility.
SWPMSystem utilizes one or more Payment Providers and you may be required to agree to additionally terms and conditions directly with such Payment Providers. It is your sole responsibility to review and understand any applicable terms and conditions of any Payment Provider. SWPMSystem reserves the right to request documents and information to verify the ownership of the payment method you use to make any purchases. You agree that we and/or our Payment Providers may store your payment information to process future purchases. You must promptly inform our Payment Providers of all changes, including changes in your address and changes in your credit or debit card used in connection with billing or payment through the Website, if applicable. You are responsible for any credit card charge backs, dishonored checks, and any related fees that SWPMSystem incurs with respect to your Account, along with any additional fees or penalties imposed by our Payment Providers. In no event will we be liable to any Participant for any loss, damage or liability resulting from the Payment Provider’s negligence and/or acts beyond the authority given by SWPMSystem.
8. StarCoins (SC, FICO OR FC) Acquisition and Promotion Details:
NO PURCHASE NECESSARY for StarCoins (SC, FICO OR FC) acquisition. You may claim StarCoins (SC, FICO OR FC) as a reward without any purchase as provided per our Rules.
Games might display StarCoins (SC, FICO OR FC) values with decimal points and fractional digits, representing the fractional value of one (1) StarCoins (SC, FICO OR FC).
Subject to the Restricted Jurisdictions and Excluded Territories, the maximum total win from any Promotion is StarCoins (SC, FICO OR FC) 5,000 within 48 hours. We retain the sole discretion to take actions related to any win(s), including voiding the amount, except when the Rules differ, where the Rules take precedence.
9. Buy Feature and StarCoins (SC, FICO OR FC) Validity:
The term "BUY" is solely for entertainment purposes. The "BUY" feature doesn't mandate the User to purchase Gold Coins (GCO, TICO OR GC), StarCoins (SC, FICO OR FC), or any other in-game currency.
When a User wins on a spin, they can utilize their winnings to play a bonus game. If a User loses on a spin, they can select "BUY" and play a bonus game instantly at a specific cost, deducted from the User’s existing Account balance.
StarCoins (SC, FICO OR FC) remains valid for 120 days following placement in the User's Account, after which they will be automatically forfeited. Notification regarding StarCoins (SC, FICO OR FC) forfeiture will be sent via email prior to forfeiture.
StarCoins (SC, FICO OR FC) may be forfeited if an Account is closed for any reason or at our sole discretion.
10. Prize Redemption and Promotions:
All Prize redemptions adhere to these Terms and Conditions and our Rules.
Refer to our Rules for eligibility criteria to redeem Prizes.
Promotions, Exclusive Offers, and Prohibited Activities:
Periodically, the Website may introduce specific Promotions with distinct terms, conditions, and rules specific to each Promotion. StarCoins (SC, FICO OR FC) credited to a Participant’s Account must adhere to these specific terms and conditions. In cases where play requirements for StarCoins (SC, FICO OR FC) are not explicitly outlined in Promotion-specific rules, the Rules and these Terms and Conditions will apply. For further details, refer to the Rules.
From time to time, the Website may provide exclusive offers or packages specifically for your participation or for certain Promotions. Any exclusive offers presented to you is exclusively for your benefit and is only redeemable by you. It's prohibited to disclose any exclusive offer information to a third party for improper purposes, such as fraud or misrepresentation.
Prohibited Activities:
At any time, we reserve the right to take action, including suspending or closing your Account indefinitely, or withholding part or all of the balance, or reclaiming Prizes, Gold Coins (GCO, TICO OR GC), or StarCoins (SC, FICO OR FC) from your Account or bank account if we believe or find that you have violated any provision of these Terms and Conditions (including the Rules), or have engaged or attempted to engage in any of the following activities:
- Operating multiple Accounts.
- Attempting to issue a chargeback or reverse payment without our consent.
- Misrepresenting your Account details, including identity, age, location, residence, or citizenship.
- Being underage according to your jurisdiction.
- Using your Account through a VPN or similar service.
- Accessing your Account from an Excluded Territory.
- Engaging in offensive communication with us or our staff.
- Disclosing exclusive offer details to third parties for improper purposes.
- Sharing your Account information or allowing third-party access.
- Coordinated gameplay with third parties or other Users.
- Making false, misleading, derogatory, or abusive statements about the Website on public forums, including social media platforms.
- Using the Website for any purpose other than as offered by us, including using the Website in any way that is prohibited by these Terms and Conditions or that is violative of any applicable law, regulation, or treaty of any applicable governmental body, including: (i) laws prohibiting illegal gambling; (ii) intellectual property right laws protecting patents, copyrights, trademarks, trade secrets, and any other intellectual property right, including making, obtaining, distributing, or otherwise accessing illegal copies of copyrighted, trademarked, or patented materials, deleting intellectual property right indications and notices; (iii) laws against obscene, lewd, defamatory, or libelous speech; and (iv) laws protecting confidentiality, privacy rights, publicity rights, or data protection.
11. Financial Integrity:
You confirm that the funds used for making purchases on the Website are legally sourced and agree not to employ the Website for any illegal, fraudulent, or prohibited transactions, including money laundering, according to the laws applicable in your jurisdiction.
Suspicion of Improper Activity and Termination:
If there is reasonable suspicion or confirmation of your engagement in fraudulent, unlawful, or improper activity, including potential money laundering or any conduct violating these Terms and Conditions, your access to the Website and/or your Account will be immediately terminated. In such circumstances, the Website is not obliged to redeem any existing Prizes associated with your Account.
In addition to terminating your access, we retain the right to prohibit your access to other Services offered by the Website and/or SWPMSystem now or in the future.
Fraudulent Payment and Reversals:
In instances of suspected fraudulent payments, including the use of stolen credit cards or any other fraudulent activity (such as chargebacks or disputes), we reserve the sole right to block your Account, reverse payouts, recover funds transferred to your Account or bank account, and compensate for losses incurred due to your fraudulent actions. We may notify relevant authorities or employ collection services to reclaim payments. The Company is not liable for unauthorized credit or debit card use, regardless of whether reported as stolen.
You agree not to initiate chargebacks or cancel purchases related to your Account without our consent. In the event of such actions, you agree to indemnify and hold us harmless from any costs, claims, damages, and expenses arising from these actions, including expenses incurred during recovery efforts. You are responsible for any owed amounts, even for unauthorized Account purchases.
Information Disclosure and Verification:
We reserve the right to disclose your identity and any suspected unlawful or fraudulent activities to relevant authorities, financial institutions, or interested third parties.
At any time, we may request verification documents, including identification, credit, banking, or other relevant information necessary for identity verification, ownership validation of payment methods, and prevention of financial crimes. This information may be requested during registration or before financial transactions in compliance with applicable laws and regulatory requirements.
Verification Documents and Compliance:
Examples of verification documents may include but are not limited to the following:
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Proof of income
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Photo identification copy (e.g., Passport or Driver’s License)
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Documents indicating proof of residence (e.g., utility statement)
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Evidence of ownership for payment methods used in fund transactions
Failure to submit the requested documentation in the required form within 30 days from the initial request date may result in actions such as refusal to redeem a Prize, suspension or closure of your Account, or any other necessary action as determined by us.
12. Policies and Commitments:
We prioritize responsible gaming and have established measures to encourage responsible play. For detailed information, refer to our Responsible Gaming Policy.
Our commitment to safeguarding your privacy and personal data is outlined in our Privacy Policy. Should we partner with a third party to execute certain functions, your consent to these Terms and Conditions and our Privacy Policy authorizes us to share the essential information with these partners.
13. License Terms and Restrictions:
This Terms and Conditions grants you a personal, limited, non-exclusive license to utilize our Website strictly for non-commercial purposes. The license provided is non- transferable and cannot be rented, leased, sold, or sublicensed in any manner, as allowed by applicable law.
Use of the Product is subject to certain limitations. Any violation of these restrictions may lead to immediate termination of your license. In addition to the Prohibited Conduct set forth above, you agree not to:
- Exploit or reverse engineer Games or the Website for commercial purposes.
- Use unauthorized third-party software to intercept or collect information from or through our Website.
- Breach any law or regulation concerning Website use.
- Disrupt or aid in disrupting the operations of our Website or another User’s usage.
- Interfere or attempt to interfere with the Website’s operation through disruptive means.
- Reproduce, distribute, or use any part of the Website except as expressly authorized.
- Collect or use other users’ information accessible through the Website, acknowledging their confidentiality as protected by data protection laws and regulations.
14. Binding Arbitration and Class Action Waiver
Binding Arbitration Process:
Please read this clause carefully as it requires you to arbitrate certain disputes and claims on an individual basis and limits the manner in which you can seek relief from SWPMSystem and/or its Partner(s). This clause will be constructed under and be subject to the Federal Arbitration Act, notwithstanding any other choice of law set out in these Terms and Conditions.
For concerns unresolved through customer support within 30 days from filing, binding arbitration will serve as the exclusive means to formally address claims, pursuant to the following terms:
- All claims arising from this Terms and Conditions, the parties’ relationship, oruse of the Website use shall be settled via binding arbitration.
- The American Arbitration Association (AAA) will administer the arbitration under its Commercial Arbitration Rules and the Supplementary Procedures for Consumer Related Disputes, or successor rules, which are in effect at the time of arbitration is sought (the AAA Rules).
- Arbitration will be handled by a sole arbitrator in accordance with the AAA Rules.
- Except as otherwise may be required by the AAA Rules, the arbitration will be held in the jurisdiction in which you reside, conducted via elephone or other remote electronic means.
- The arbitrator holds exclusive authority to resolve matters regarding the interpretation, applicability, enforceability, and formation of these Terms andConditions.
- The arbitrator may provide any relief permissible in a court of law or equity, with the award being binding and enforceable in any competent court.
- Participants waive rights to punitive, incidental, or consequential damages except for actual expenses.
Class Action Waiver:
Arbitration will solely occur in the individual capacities of the involved parties without any class action or representative action undertaken. Parties expressly waive their right to file or seek relief through class actions.
Opt-out Option:
You may decline the arbitration and class action waiver provisions by sending a written notice to us at support@starsplay.com within 30 days of registering your Account.
Include your full name and a brief statement indicating your decision to opt-out of the arbitration provisions.
Jurisdiction and Applicable Law:
All matters concerning the construction, validity, interpretation, and enforcement of these Terms and Conditions are governed in accordance with the law of the State of Delaware, without consideration of choice of law or conflict rules.
15. Intellectual Property Rights:
All Content and Products available on the Website are the exclusive property of SWPMSystem. Third-party content applicable is duly licensed to SWPMSystem. SWPMSystem holds sole title, ownership, and legal interest in trademarks, trade names, logos, patents, patent applications, web domains associated with the Content and Products, inventive steps, ideas, and copyrights, registered or not, in all jurisdictions where the Content and Products are accessible.
We expect all Users, Partners, and third parties to respect our intellectual property rights.
The Content and Products used by us in delivering the Website, including software, images, graphics, photographs, animations, videos, music, audio, and text, are owned by or licensed to us.
Your usage of our Website does not confer any rights to our copyrighted materials.
You are not permitted to use any of our copyrighted materials without our express written permission.
All rights not expressly granted herein are reserved by SWPMSystem. Any use of the Website not expressly permitted by these Terms and Conditions shall constitute a breach hereof and may violate copyright, trademark and/or other laws.
16. Third Parties:
Our Website may grant access to other third-party materials, games, services, or websites (referred to as "Third Party Websites"), including social media platforms like Facebook, Twitter, Reddit, or Instagram. You acknowledge and agree that SWPMSystem has no control over the contents of any Third Party Website or resources, and shall not be responsible for any loss or damage that may arise from your use thereof. Any links to Third Party Websites do not indicate that SWPMSystem is affiliated with and/or sponsors or endorses any goods or services offered by such Third Party Website.
Third Party Websites are subject to the terms and conditions outlined by that third party. You are solely responsible for the reviewing and understanding the terms and conditions relating to any Third Party Website. If you decide to visit any Third Party Website or other third party resources linked to the Website, you acknowledge that you do so entirely at your own risk and subject to the terms of use for such Third Party Websites.
We are not liable for (i) issues you encounter with Third Party Website, including Third Party Games, or (ii) actions taken on Third Party Websites. For specific game issues, we strongly advise directly contacting the provider of the Third Party Games for resolution.
17. Indemnification:
You undertake to indemnify, defend, and hold harmless SWPMSystem and our Partners, along with our officers, directors, owners, shareholders, agents, employees, contractors, suppliers, advertisers, promoters, partners, their agents, information providers, and licensors ("Indemnified Party" or collectively "Indemnified Parties") against any claims, liabilities, losses, costs, and expenses incurred by an Indemnified Party related to:
- reach of these Terms and Conditions
- Your use of our Website
- Any payments made to your Account
- Your decisions regarding Account management (e.g., opting out, self- exclusion, or closing your Account)
- Withdrawals made from your Account
- Redemption of any Prizes, including Prize redemption requests
- All special Coin Packs available in the coin shop offers can only be purchased once
Limitation of Liability:
TO THE MAXIMUM EXTENT ALLOWED BY APPLICABLE LAW, UNDER NO CIRCUMSTANCES WILL WE OR OUR AFFILIATES, PARTNERS, OFFICERS, DIRECTORS, EMPLOYEES, SHAREHOLDERS, AGENTS, LICENSORS, SUBCONTRACTORS, OR SUPPLIERS BE RESPONSIBLE OR LIABLE TO YOU OR ANY OTHER ENTITY, EVEN IF INFORMED OF THE POSSIBILITY OF SUCH DAMAGES, UNDER ANY LEGAL THEORY, WHETHER CONTRACTUAL, TORT-BASED, OR OTHERWISE, FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES. THIS INCLUDES ANY LOST PROFITS, BUSINESS OPPORTUNITIES, BUSINESS INTERRUPTION, LOST REVENUE, INCOME, GOODWILL, USE OF DATA, OR OTHER INTANGIBLE LOSSES, RELATING TO YOUR PARTICIPATION OR ANY ACTION OR OMISSION BY US.
TO THE FULLEST EXTENT ALLOWED BY APPLICABLE LAW, WE, OUR AFFILIATES, PARTNERS, OFFICERS, DIRECTORS, EMPLOYEES, SHAREHOLDERS, AGENTS, LICENSORS, SUBCONTRACTORS, OR SUPPLIERS WILL NOT BE LIABLE TO YOU FOR MORE THAN THE AMOUNT YOU HAVE PAID US IN THE THIRTY (30) DAYS IMMEDIATELY PRECEDING THE DATE WHEN YOU FIRST MAKE SUCH CLAIM. IF YOU HAVE NOT PAID US ANY AMOUNTS IN THE THIRTY (30) DAYS BEFORE MAKING THE CLAIM, YOUR ONLY REMEDY FOR ANY DISPUTE WITH US IS TO CEASE USING THE PLATFORM AND CLOSE YOUR CUSTOMER ACCOUNT.
WE WILL NOT BE LIABLE FOR ANY ATTEMPTS BY YOU TO USE OUR WEBSITE BY METHODS, MEANS, OR WAYS NOT INTENDED BY US. WE ARE NOT OBLIGED TO PROVIDE REDUNDANT OR BACKUP NETWORKS AND/OR SYSTEMS.
NOTHING IN THESE AGREEMENTS WILL EXCLUDE ANY LIABILITY WE MAY HAVE IN RESPECT OF FRAUD, DEATH, OR PERSONAL INJURY CAUSED BY OUR NEGLIGENCE.
IF ANY PART OF THIS AGREEMENT IS DEEMED UNLAWFUL, VOID, OR UNENFORCEABLE FOR ANY REASON, THAT PART SHALL BE CONSIDERED SEPARABLE FROM THE REST OF THE AGREEMENTS AND WILL NOT AFFECT THE VALIDITY AND ENFORCEABILITY OF THE REMAINING PROVISIONS.
18. General:
We reserve the right to amend, alter, delete, or add to these Terms and Conditions at any time without notice to you.
Any changes made to these Terms and Conditions will take effect immediately upon their publication to the Website, and your continued access or use of the Website will signify your acceptance of these changes. The "Date Updated" date at the top of these Terms and Conditions shows the date of the last revision.
You agree to review these Terms and Conditions regularly to keep current with the changes made.
If any provision of these Terms and Conditions is held by a court or other tribunal of competent jurisdiction to be invalid, illegal or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms and Conditions will continue in full force and effect.
Whole Terms and Conditions:
Unless specified otherwise, these Terms and Conditions supersedes all prior oral or written Terms and Conditions, arrangements, or understandings between us. You acknowledge that you are not relying on any representation, agreement, term, or condition that is not set out in these Terms and Conditions or the Documentation.
You agree to be bound by any affirmation, assent, or agreement you transmit through the Website. You agree that when you click on an “I agree,” “I consent,” or other similarly worded button, check box, or entry field with your mouse, keystroke, or other computer device, your agreement or consent will be legally binding and enforceable as to the terms thereof and the legal equivalent of your handwritten signature.
These Terms and Conditions prevail over any communication between us via email or chat.
These Terms and Conditions are personal to you, and are not assignable, transferable or sub-licensable by you, except with our prior written consent. SWPMSystem reserves the right to assign, transfer or delegate any of our rights and obligations hereunder to any third party without notice to you.
Force Majeure:
We will not be liable or responsible for any failure to perform or delay in the performance of any of our obligations outlined in this Terms and Conditions due to events outside of our reasonable control.
No Agency:
Nothing within this Terms and Conditions should be construed as creating any agency, partnership, trust arrangement, fiduciary relationship, or any other form of joint enterprise between you and us.
Explanation of Terms and Conditions:
For any clarifications or guidance regarding any part of our Service, please contact us directly at
support@starsplay.com.
19. Payment for Service:
A significant portion of the payments made by you to us is allocated towards providing our entertainment services. This includes maintaining our servers, developing and managing the Website, and covering our operational costs such as customer support, rent, payroll, maintenance, and other overhead expenses.
20. Marketing Communications:
Upon your consent during Account sign-up, we may send you electronic communications through email, post, SMS, and/or telephone notifications containing product and service offerings, promotions, invitations, or special offers.
You can opt out of receiving electronic communications from us at any time by contacting Customer Support via email at
support@starsplay.com or by clicking the unsubscribe link provided in such communications.
Digital Millennium Copyright Act:
Notice and Procedure for Claims of Copyright Infringement
In appropriate circumstances and at our discretion, we may disable and/or terminate the accounts of users who infringe on the intellectual property of others. If you believe that your copyright or the copyright of a person you're authorized to represent has been infringed, please provide our Copyright Agent with a written Notice containing the following information:
- An electronic or physical signature of the person authorized to act on behalf of the copyright owner or other intellectual property interest.
- A description of the copyrighted work or other intellectual property that you claim has been infringed.
- The location of the material you claim is infringing (e.g., web page link).
- Your address, telephone number, and email address.
- A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law.
- A statement by you, made under penalty of perjury, that the information in your Notice is accurate and that you are the copyright or intellectual property owner or authorized to act on their behalf.
You can contact our Copyright Agent through the following means:
For a Notice to be valid, it must be in writing and follow the instructions above. You can also use the contact information in this Section to inform us of alleged violations of other intellectual property rights.